Last updated: 3 September 2026

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Temple Training respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how Temple Training collects, uses, stores and discloses personal information when you visit our website, contact us, enquire about our services or otherwise interact with us.

This Privacy Policy applies to information collected through our website at www.templetraining.com.au, as well as information provided to us directly.

Temple Training handles personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), where applicable.

 

1. Who We Are

Temple Training is a personal training and coaching business providing face-to-face coaching, online coaching, gym programs, training programs and related fitness services.

 

Contact details:

Temple Training
6/7 Waynote Place, Unanderra NSW 2526 Australia

Email: info@templetraining.com.au
Phone: 0410 644 490

For privacy-related enquiries, you can contact us using the details above.

 

2. What Personal Information We Collect

The type of personal information we collect depends on how you interact with Temple Training.

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This may include:

• Your name

• Email address

• Phone number

• Address or location information

• Information provided through enquiry or contact forms

• Details about the services you are interested in

• Information provided when communicating with us

• Training, fitness or personal goals that you choose to provide

• Information required to provide coaching or personalised training services

• Payment and transaction information where applicable

• Information relating to your use of our website

• Any other information you voluntarily provide to us

 

Where you participate in personalised training or coaching, you may choose to provide information about your health, fitness, training history, physical condition, goals or limitations. Some of this information may constitute sensitive information under Australian privacy law.

We only collect information that is reasonably necessary for our business activities and the services we provide.

 

3. How We Collect Personal Information

We may collect personal information in a number of ways, including when you:

• Complete an enquiry or contact form on our website

• Contact us by email, telephone or social media

• Enquire about or purchase our services

• Become a client of Temple Training

• Communicate with us during your coaching or training

• Provide information directly to us in person or electronically

• Use our website

• Interact with our online content, advertising or social media pages

 

We may also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, pages visited, approximate location and website usage information.

 

4. How We Use Personal Information

We may collect, hold, use and disclose your personal information for purposes including:

• Responding to enquiries and requests

• Communicating with you about our services

• Providing personal training and coaching services

• Creating and managing training programs

• Personalising your coaching and training experience

• Managing client relationships

• Processing payments and transactions

• Scheduling and managing appointments or services

• Sending information about our services where you have consented to receive it

• Improving our website, services and customer experience

• Managing our business operations

• Maintaining records

• Preventing fraud, misuse or security issues

• Meeting our legal and regulatory obligations

• Any other purpose reasonably expected at the time the information was collected

 

We will not use your personal information for unrelated purposes unless permitted or required by law or you have otherwise consented.

 

5. Sensitive Information

Some information collected in connection with personal training may be considered sensitive information, including health or fitness-related information.

Where we collect sensitive information, we will only collect, use or disclose that information in accordance with applicable privacy laws and, where required, with your consent.

You should only provide information that is relevant to your training, coaching or other services you are receiving from Temple Training.

 

6. Disclosure of Personal Information

We may disclose personal information to third parties where reasonably necessary to operate our business and provide our services.

These third parties may include:

• Payment processors and financial service providers

• Website hosting and technology providers

• Booking, scheduling or client management platforms

• Training, coaching or fitness software platforms

• Email and communication service providers

• IT and technical support providers

• Professional advisers, such as accountants, lawyers and insurers

• Government agencies, regulators or law enforcement where required or authorised by law

• Other service providers where disclosure is reasonably necessary to provide our services or operate our business

 

We do not sell your personal information to third parties.

Where we engage third-party service providers to handle personal information on our behalf, we take reasonable steps to ensure that your information is handled appropriately.

 

7. Overseas Disclosure

Some of the third-party technology, software, hosting, payment, analytics, communication or other service providers we use may store or process information outside Australia.

As a result, your personal information may be disclosed to or accessible by recipients located overseas.

The location of overseas recipients may vary depending on the services and technology providers used by Temple Training from time to time.

Where required by law, we take reasonable steps to ensure that overseas disclosures are handled in accordance with the Australian Privacy Principles.

 

8. Cookies and Website Analytics

Our website may use cookies, pixels, analytics tools and similar technologies to help us operate, maintain and improve the website.

These technologies may collect information such as:

• Your IP address

• Browser and device information

• Pages you visit

• How you interact with the website

• The date and time of your visit

• Referring websites or links

• General website usage information

 

We may use analytics and similar technologies to understand how visitors use our website, improve website performance and measure the effectiveness of our marketing.

You can generally control or disable cookies through your web browser settings. Disabling cookies may affect certain website functionality.

 

9. Marketing Communications

From time to time, Temple Training may contact you with information about our services, offers, updates or other marketing communications where permitted by law.

Where required, we will obtain your consent before sending direct marketing communications.

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You can unsubscribe from marketing communications at any time by following the unsubscribe instructions provided in the communication or contacting us directly.

Even if you opt out of marketing communications, we may still contact you where reasonably necessary for existing services, transactions, enquiries or other legitimate business purposes.

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10. How We Store and Protect Personal Information

Temple Training takes reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

Depending on the nature of the information, security measures may include secure systems, password protection, access controls and the use of reputable third-party service providers.

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However, no method of electronic transmission or storage is completely secure. While we take reasonable precautions to protect your information, we cannot guarantee the absolute security of information transmitted to or stored by us.

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11. How Long We Keep Personal Information

We retain personal information for as long as reasonably necessary to fulfil the purposes for which it was collected, provide our services, maintain appropriate business records and comply with legal, accounting or regulatory requirements.

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When personal information is no longer required, we will take reasonable steps to securely delete, destroy or de-identify it, where appropriate.

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12. Accessing Your Personal Information

You may request access to personal information that Temple Training holds about you.

To request access, please contact us using the details provided below.

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We will generally respond to access requests within a reasonable period. In some circumstances, we may be unable to provide access where permitted or required by law.

 

13. Correcting Your Personal Information

We take reasonable steps to ensure that personal information we hold is accurate, complete and up to date.

If you believe that information we hold about you is incorrect, incomplete or outdated, please contact us and request that the information be corrected.

We will consider your request and take reasonable steps to correct information where appropriate.

 

14. Privacy Complaints

If you believe Temple Training has handled your personal information in a way that breaches applicable privacy laws or this Privacy Policy, you can make a complaint to us.

Please contact:

Email: info@templetraining.com.au

Please provide sufficient details about your concern so that we can investigate and respond appropriately.

We will take reasonable steps to investigate and resolve privacy complaints.

If you are not satisfied with our response, or we do not respond within a reasonable period, you may contact the Office of the Australian Information Commissioner (OAIC).

 

15. Third-Party Websites and Links

Our website may contain links to third-party websites, platforms or social media services.

Temple Training is not responsible for the privacy practices, content or security of third-party websites.

We recommend reviewing the privacy policies of any third-party websites you visit.

 

16. Children's Privacy

Our website and services are primarily intended for adults.

We do not knowingly collect personal information from children without appropriate consent or authority.

If you believe a child has provided personal information to us without appropriate consent, please contact us so that we can assess and, where appropriate, delete the information.

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17. Changes to This Privacy Policy

Temple Training may update this Privacy Policy from time to time to reflect changes to our business, services, technology, legal requirements or privacy practices.

The updated Privacy Policy will be published on this website with the revised "Last updated" date.

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We recommend reviewing this Privacy Policy periodically to stay informed about how we manage personal information.

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18. Contact Us

If you have any questions about this Privacy Policy, how we handle your personal information, or wish to make an access, correction or privacy complaint, please contact us:

Temple Training

6/7 Waynote Place, Unanderra NSW 2526 Australia

Email: info@templetraining.com.au
Phone: 0410 644 490